Privacy Policy

How Huggi Bear Express collects, uses, and protects your information.

Privacy Policy for Huggi Bear Express

Huggi Bear Express respects your privacy. This page explains what information we collect, how we use it, and the choices you have.

Information We Collect

We may collect the following information when you use our services or contact us:

  • Name
  • Email address (if you provide it)
  • Phone number (including mobile number)
  • Message details you send through our contact form or other communication
  • Technical data, such as:
- IP address

- Browser type and version

- Pages you visit and time spent on the site

  • Cookies and similar tools that help us understand how visitors use our website

How We Use Your Information

We may use your information to:

  • Respond to your questions and messages
  • Provide and manage our services
  • Schedule and confirm services
  • Improve our website and services
  • Monitor website performance and protect against misuse or security issues

We do not sell your personal information.

Third-Party Services

We may use third-party tools, such as analytics or hosting providers, to help run our website and understand how it is used. These providers may use cookies or similar technologies. They are only allowed to use your information to provide services to us.

Data Retention and Security

We keep your information only as long as needed for the purposes listed above or as required by law.

We use reasonable measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot promise absolute security.

Your Choices and Rights

You may:

  • Ask what personal information we have about you
  • Ask us to correct information that is wrong or outdated
  • Ask us to delete your information where possible

To make a request, please contact us using the details in the Questions? section below.

SMS Communications

If you provide your mobile phone number, we may send you SMS/text messages related to:

  • Service updates and confirmations
  • Scheduling and appointment reminders
  • Customer support and responses to your requests

By providing your mobile number, you agree to receive such messages.

  • We will not share your mobile phone number with third parties for marketing purposes.
  • Message frequency varies based on your interactions with us.
  • Message and data rates may apply.
  • You may opt out of SMS messages at any time by replying STOP.

Opting out of SMS messages will not affect other forms of communication you have consented to, such as email (if provided).

Questions?

If you have any questions about this Privacy Policy or your information, please contact us through the website contact form.

Last updated: February 2026